To remove a free product banner from the MFA provider and unlock licensed product features, you’ll have to buy a license. Licensed provider allows access for unlimited users when used for organization needs under which license is issued. To order a license, please make a payment for each required provider(s) and use the bellow license request form to submit your details to receive a license. The license will be issued within one business day after receiving your payment and submitted details with a request form.
The subscription license provides best-effort support via email while the subscription is active. Active subscription owners will get an email response within one business day.
Subscription license for products is issued for one year from order request submission online and rounded up to the first day of the following month. A new subscription license is issued on active product subscriptions for one year from the active subscription license end date when ordering a license renewal.
It is possible to request a subscription renewal in advance. For example, if you order a license renewal two months in advance, you get a new subscription number that will be valid for 14 months to cover the remaining time of the old subscription.
We will send one email reminder for active subscription holders for products due to expire one month in advance.
If the product license is not renewed, it will switch back to unlicensed product mode. It will allow using only functionality provisioned for the unlicensed product version. If the environment has more users, then a free product can support it will stop functioning until a new license is installed.
Request for product(s) improvement, please submit using the improvement form below. We can offer any extra product features you may need to meet your custom solution requirements as part of the product improvement request. The price always depends on the complexity and urgency of delivery. You can get an estimated cost for your change after submitting an improvement request form. Unless otherwise agreed, any implementations become part of future product releases.
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